PURC committed to ensuring quality service’(June 25, 2009)

Story: Michael Donkor
The Public Utilities Regulatory Commission (PURC) says it will continue to ensure that utility providers offer quality services to the public.
In view of that, it will continue to intensify its monitoring role for the delivery of effective and quality services to the public, Mr Stephen Adu, the Executive Secretary of the commission, has disclosed.
Addressing a workshop organised by the PURC for stakeholders at Akosombo in the Eastern Region at the weekend, Mr Adu said although the utility providers were faced with some constraints and challenges, that did not constitute a ground for them to provide services below standard.
He gave the assurance that as part of its objectives, the commission would assist the utility providers to overcome their challenges and be able to deliver up to standard.
The Director of Legal Affairs of the PURC, Mr Emmanuel Sekor, said the commission would soon come up with guidelines to regulate the operations of water tankers.
He said that was to ensure that water tankers provided quality services for the public.
He explained that the guidelines would include monitoring and inspecting the water tankers before they delivered water to their prospective customers.
The Chief Manager in charge of Operations at the Ghana Water Company Limited, Mr E. K. Garbah, said the Accra Tema Metropolitan Area (ATMA) rural projects to supply water to Somanya, the Akwapim Ridge, Atimpoku, Frankadua, Dawhenya, Dawa, Kpone, Michel Camp and Dodowa would begin this year.
He said the projects were expected to be completed in the middle of 2011 at the a cost of $71 million.
An official of the Volta River Authority (VRA), Mr Abdul Noor Wahab, said the construction of the second transmission line between Kumasi and Obuasi would be completed in September this year.
He said the VRA would also construct its third bulk supply point for Accra at Agyirigano and it would be completed in 2011.
The Operations Manager of the Ghana Grid Company, Mr Mark Baah, gave the assurance that the company would continue to improve on its services of supplying power to the Electricity Company of Ghana for distribution.
A media consultant, Mr Berifi Apenteng, called on the media to endeavour to be accurate in their reportage, particularly what concerned utilities in the country.
He said utilities were the lifeline of the general public and any inaccurate or alarming reportage on them could create problems for the entire nation.
He said the role of the media was to educate, inform and entertain and added that those roles should not be undermined or underestimated by the people.